Privacy Policy
Last updated: August 2025
Welcome to Frock Star Boutique! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and shop with us.
1. Information We Collect
When you use our site, we may collect:
• Personal information you provide directly (like your name, email, shipping and billing address, phone number, and payment details).
• Automatically collected data such as your IP address, browser type, and browsing behaviour to help improve your shopping experience.
• Cookies and tracking technologies to personalize your visit and remember your preferences.
2. How We Use Your Information
We use your data to:
• Process and fulfil your orders.
• Communicate with you about your order status, promotions, and updates (only if you’ve opted in).
• Improve our website, products, and customer service.
• Protect against fraud and unauthorized transactions.
• Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only with trusted third parties such as:
• Payment processors (to complete your purchase).
• Shipping companies (to deliver your orders).
• Service providers who assist us in operating the website and marketing (under strict confidentiality).
• Legal authorities if required by law.
4. Your Choices
• You can update or correct your personal information by contacting us.
• You may opt out of marketing emails anytime by clicking the unsubscribe link or contacting us.
• You can disable cookies in your browser settings, but some website features may not function properly.
5. Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
6. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of any significant changes by posting the new policy on our website with an updated date.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Email: hello@frockstarboutique.com
Phone: 07479540290
Address: 907 Leek New Road, Baddeley Green, Stoke-On-Trent, ST2 7HQ