Terms & Conditions
Last Updated: August 2025
Welcome to Frock Star Boutique! These Terms and Conditions (“Terms”) govern your use of our website and your purchases from our online store. By accessing or using our site, you agree to these Terms. If you don’t agree, please don’t use our site.
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1. Use of Our Website
By using this website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian.
You agree not to misuse the site or engage in any illegal or unauthorized activity that could interfere with the operation of the website or infringe on the rights of others.
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2. Product Information
We do our best to ensure all product details, descriptions, and prices are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
All items are subject to availability. We may limit quantities or discontinue items at any time.
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3. Orders & Payments
Once you place an order, you’ll receive an email confirmation. This does not mean your order is accepted—we reserve the right to cancel or refuse any order for any reason (including stock availability, suspected fraud, or pricing errors).
Payments must be made in full at checkout. We accept major credit/debit cards and secure payment providers.
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4. Shipping & Delivery
Shipping times and rates are outlined on our Shipping Info page. While we strive to deliver on time, we are not responsible for delays caused by carriers, weather, or customs.
International orders may be subject to duties, taxes, or import fees. These are the responsibility of the customer.
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5. Returns & Exchanges
We want you to love your look! If something isn’t quite right, our Return Policy outlines how to return or exchange items within the allowed time frame.
Items must be unworn, unwashed, and returned in original condition with tags attached. Sale items may be final sale.
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6. Intellectual Property
All content on this site—including logos, graphics, photos, product names, and designs—belongs to Frock Star Boutique and is protected by copyright and trademark laws. You may not use or reproduce our content without our written permission.
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7. Promotions & Discount Codes
Promotional offers and discount codes cannot be combined unless otherwise stated. We reserve the right to modify or cancel promotions at any time.
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8. Account Responsibility
If you create an account on our website, you’re responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
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9. Limitation of Liability
To the maximum extent permitted by law, Frock Star Boutique is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
All products are provided “as is” without warranties of any kind, unless required by law.
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10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated date. Your continued use of the site constitutes your acceptance of the updated Terms.
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11. Governing Law
These Terms are governed by the laws of the State of California (or insert your jurisdiction), without regard to conflict of law principles.
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12. Contact Us
Questions about these Terms? Reach out to us:
Email: hello@frockstarboutique.com
Phone: 07479540290
Address: 907 Leek New Road, Baddeley Green, Stoke-On-Trent, ST2 7HQ